Outbound Representative with German

Shape the Future of Entertainment as a Consultant in Sofia!

Who Is Our Client:
Our Client is one of the biggest and fastest growing GameTech companies in the world. With a focus on Technology and People they aim to continually improve their products and services to provide the best and most trusted online gaming experience to the customers around the world.

What you'll do:
Conduct outbound calls with users from the gaming industry
Maintain accurate records of customer interactions
Gather feedback from users on follow up processes and business opportunities
Provide exceptional service, ensuring customers are satisfied with the solutions provided while adhering to company policies and procedures.
What You Need:
Fluency in German, both written and verbal
Good command of English, both written and verbal
Excellent communication skills
Good typing and computer skills (MS Office applications)
Organizational, decision-making, and analytical skills
Previous experience in a customer service center or in a sales position is an advantage
What You Can Expect from Us:
Full-time role with flexible working hours from Monday to Saturday, between 8:00 AM and 9:00 PM
Competitive salary with monthly performance-based bonus
Convenient office location, close to bus stations and the metro
Comprehensive initial training and onboarding (fully paid)
Continuous training and upskilling programs through Concentrix University
Professional Development and Career Navigation programs to support your career growth
Health and Wellbeing initiatives
Relocation support if needed (accommodation and travel expenses)
Additional benefits including Health and Life Insurance, Multisport card, Transport allowance, Bonuses for significant life events, Additional paid leave for education, Corporate discounts, Company events, and more!
Experience the Power of a Game-Changing Career:
Are you looking for what’s next? Join us, a global technology and services leader that powers the brands of the future. We help well-known brands improve their businesses with technology and integrated solutions in over 70 countries. We’re proud to be recognized with awards such as "Employer Brand Leader of the Year" and "Best Employer - Outsourcing" year after year.

Send us your CV now to open the door to new career opportunities! We look forward to meeting you.